IT Infrastructure Managed Services: Server Drive high levels of server optimization and standardization Use of automation tools to prepare cloud Take advantage of technology Storage Drive high levels of storage optimization Use of automation to provision storage faster Network Develop and execute a network strategy Implementation of network automation tools Design for flexibility Data Center Facility Right size capacity and availability Design for flexibility Optimizing total costs over the long term Business Resilience Review of business continuity and resiliency plan Understand the impact of not having optimal levels of availability Evaluate managed services